Amended: August 31, 2026
Legacy Auto Clinic (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how Legacy Auto Clinic collects, uses, protects, and shares information obtained through our website, service interactions, and communications with our customers.
This policy explains what personal information we collect, how we use that information, when information may be shared with service providers, how we protect customer information, how mobile information and SMS consent are handled, your choices regarding your personal information, and our use of cookies and third-party services.
Information We Collect
Legacy Auto Clinic may collect, use, and store personal information that you voluntarily provide to us or that is generated through your interactions with our website and services.
This information may include:
- Identity Data, including your first name, last name, or similar identifying information.
- Contact Data, including your phone number, email address, and other contact information you provide.
- Vehicle Data, including vehicle make, model, year, VIN, mileage, and other vehicle information when applicable.
- Appointment and Service Data, including appointment requests, service history, estimates, quotes, repair information, and communications regarding your vehicle or services.
- Technical Data, which may include your Internet Protocol (IP) address, browser type and version, referring URL, device information, and information about how you interact with our website.
- Information submitted through website forms, appointment requests, text messaging forms, contact forms, reviews, or other communications with Legacy Auto Clinic.
How We Use Your Information
We may use the information we collect to:
- Schedule service appointments.
- Contact you regarding an appointment or service request.
- Confirm or reschedule appointments.
- Send appointment and service reminders.
- Provide estimates, quotes, and service-related communications.
- Communicate information regarding your vehicle or service.
- Provide essential account, repair, or service updates.
- Respond to questions, inquiries, or requests.
- Maintain appropriate business and service records.
- Request or thank you for customer reviews.
- Display your name with a review you voluntarily submit when applicable.
- Improve our website, services, communications, and customer experience.
- Send transactional text messages when you have provided the appropriate consent.
- Send promotional text messages when you have separately provided the appropriate consent.
- Comply with applicable legal and regulatory obligations.
SMS Consent & Data Sharing
We highly value your privacy. Your personal information, including mobile numbers and SMS consent, will never be shared with or sold to third parties or affiliates for marketing or promotional purposes.
If you have opted in to receiving text messages from us, we will use your mobile number solely for the purpose of communicating with you regarding your service appointments, quotes, essential account updates, and occasional promotional messages.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text Messaging and SMS Communications
Legacy Auto Clinic provides both transactional/non-marketing and promotional/marketing SMS communications. Customers are provided separate opportunities to consent to these types of communications.
Transactional or non-marketing messages may include:
- Appointment confirmations
- Appointment reminders
- Service updates
- Estimate or quote notifications
- Vehicle repair updates
- Other communications related to your vehicle or service
Promotional or marketing messages may include:
- Sales
- Discounts
- Special offers
- Promotions
- Other marketing communications from Legacy Auto Clinic
Customers may voluntarily opt in to SMS communications by providing their mobile phone number and affirmatively providing the applicable consent through our SMS opt-in process.
Consent to receive promotional or marketing text messages is not required as a condition of purchasing goods or services from Legacy Auto Clinic.
Message and data rates may apply. Message frequency varies.
Customers may reply STOP to unsubscribe from text messages or HELP for assistance.
Opting out of promotional SMS communications does not affect other communications that Legacy Auto Clinic may send when permitted or necessary to provide requested services.
How We Share Information
Legacy Auto Clinic does not sell or rent your personal information to third parties.
We may disclose information to service providers that assist Legacy Auto Clinic with legitimate business operations, including website hosting and management, appointment scheduling, customer communications, analytics, information technology, and text messaging delivery.
For example, information may be processed by our website provider, Kukui, as necessary to provide website, appointment, communication, and related services on behalf of Legacy Auto Clinic.
Service providers may receive or process information only as reasonably necessary to perform services on behalf of Legacy Auto Clinic.
We do not share or sell mobile numbers or SMS consent to third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Your Choices and Data Requests
You may contact Legacy Auto Clinic at any time to:
- Ask what personal information we maintain about you, if any.
- Request that we correct or update your information.
- Request deletion of personal information we maintain about you, subject to applicable legal, regulatory, accounting, warranty, or legitimate business recordkeeping requirements.
- Express concerns regarding our collection or use of your information.
- Opt out of future marketing communications.
For SMS communications, you may reply STOP to unsubscribe or HELP for assistance.
Requests regarding your personal information may also be made using the contact information provided at the end of this Privacy Policy.
Data Protection and Security
Security and privacy are important to Legacy Auto Clinic. We take reasonable administrative, technical, and organizational measures designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Information is processed and used in a manner that is compatible with and relevant to the purposes for which it was collected or authorized.
We maintain reasonable procedures and technologies designed to protect the personal information provided to us. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Customers who wish to request deletion or correction of their personal information may contact Legacy Auto Clinic using the contact information provided at the end of this Privacy Policy.
Cookies
Legacy Auto Clinic uses cookies and similar technologies on our website.
Cookies may allow us to store referring URLs, understand how visitors arrive at our website, remember certain preferences, and understand which pages are visited during a website session.
In some circumstances, this information may be associated with other information collected through our website.
Cookies and similar technologies help us understand how our website is used and allow us to improve our website, services, and customer experience.
Third-Party Services and Data Collection
Our website may use third-party services, such as Google Analytics and other website, analytics, communication, or technology providers, to help us understand how visitors use our website and to support our business operations.
We may also integrate social media and other third-party services to improve the website experience. These third-party services may operate according to their own privacy policies and practices.
Legacy Auto Clinic does not authorize unrelated third parties to collect or use customer information through our website for their own independent marketing purposes.
Your personal information, including mobile numbers and SMS consent, will never be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Changes to This Privacy Policy
Legacy Auto Clinic may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable laws and regulations.
When changes are made, we may update the amended date shown at the top of this Privacy Policy. We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy choices, request access to, correction of, or deletion of your information, or believe Legacy Auto Clinic is not following this Privacy Policy, please contact us:
Legacy Auto Clinic
501 South Street
Castle Rock, CO 80104
Phone: (720) 598-5077
Email: info@legacyautoclinic.com